{"id":3786,"date":"2026-03-31T15:05:28","date_gmt":"2026-03-31T15:05:28","guid":{"rendered":"https:\/\/testshop.franjedesign.nl\/?page_id=3786"},"modified":"2026-03-31T15:05:57","modified_gmt":"2026-03-31T15:05:57","slug":"retourneren","status":"publish","type":"page","link":"https:\/\/testshop.franjedesign.nl\/en\/retourneren\/","title":{"rendered":"Retourneren"},"content":{"rendered":"
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Retourbeleid<\/strong>
Je hebt het recht je bestelling tot 14 dagen na ontvangst zonder opgave van reden te annuleren. Na het schriftelijk doorgeven van het annuleren van je bestelling via shop@franjedesign.nl heb je nog 14 dagen de tijd je product (in de originele verpakking en ongeschonden) retour te sturen. Je kunt hiervoor ook gebruik maken van het formulier herroepingsrecht<\/a> (download, vul in en stuur retour via bovengenoemd e-mailadres).
Wanneer Franje Design de door de koper retour gestuurde producten heeft ontvangen zal het aankoopbedrag (incl. verzendkosten) aan de koper geretourneerd worden. Let op: verzendkosten van het retourzenden van de bestelling\/producten zijn altijd voor de koper. Wanneer retour gestuurde producten niet in nieuwstaat of in de originele verpakking teruggestuurd worden, kan de waardevermindering van het product in mindering gebracht worden op het door Franje Design over te maken retourbedrag. Wees dus voorzichtig met de ontvangen producten tot je besloten hebt of je deze wilt houden.<\/p>

Zo retourneer je een bestelling:<\/strong>
1. Mail naar shop@franjedesign en vermeld daarin wat je wilt retourneren. Vermeld het ordernummer van je bestelling in deze mail.
2. Stuur je bestelling goed verpakt naar (verzendkosten zijn voor de koper):
Franje Design
t.a.v. Vera Bertens
Karawankenstraat 21
5022 MG Tilburg
Nederland<\/p>

3. Wanneer de items door Franje Design zijn ontvangen wordt de staat ervan bepaald en krijg je (een deel van) je aankoopbedrag terug.<\/p>

Uitzonderingen op retourbeleid<\/strong>
Producten die in opdracht gemaakt zijn (zoals custom illustraties en familieportretjes), evenals digitale downloads kunnen niet worden geretourneerd en zijn uitgesloten van het herroepingsrecht.<\/p>

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RetourbeleidJe hebt het recht je bestelling tot 14 dagen na ontvangst zonder opgave van reden te annuleren. Na het schriftelijk doorgeven van het annuleren van je bestelling via shop@franjedesign.nl heb je nog 14 dagen de tijd je product (in de originele verpakking en ongeschonden) retour te sturen. Je kunt hiervoor ook gebruik maken van het […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3786","page","type-page","status-publish","hentry"],"yoast_head":"\nRetourneren - franje design (test)shop<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/testshop.franjedesign.nl\/en\/retourneren\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Retourneren - franje design (test)shop\" \/>\n<meta property=\"og:description\" content=\"RetourbeleidJe hebt het recht je bestelling tot 14 dagen na ontvangst zonder opgave van reden te annuleren. Na het schriftelijk doorgeven van het annuleren van je bestelling via shop@franjedesign.nl heb je nog 14 dagen de tijd je product (in de originele verpakking en ongeschonden) retour te sturen. 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Na het schriftelijk doorgeven van het annuleren van je bestelling via shop@franjedesign.nl heb je nog 14 dagen de tijd je product (in de originele verpakking en ongeschonden) retour te sturen. 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