{"id":3796,"date":"2026-03-31T15:12:29","date_gmt":"2026-03-31T15:12:29","guid":{"rendered":"https:\/\/testshop.franjedesign.nl\/?page_id=3796"},"modified":"2026-03-31T15:12:44","modified_gmt":"2026-03-31T15:12:44","slug":"garantie-klachten","status":"publish","type":"page","link":"https:\/\/testshop.franjedesign.nl\/en\/garantie-klachten\/","title":{"rendered":"Garantie &#038; Klachten"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3796\" class=\"elementor elementor-3796\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9fecf6a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9fecf6a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-270e6d0\" data-id=\"270e6d0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2c41afb elementor-widget-divider--separator-type-pattern elementor-widget-divider--view-line elementor-widget elementor-widget-global elementor-global-3247 elementor-widget-divider\" data-id=\"2c41afb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\" style=\"--divider-pattern-url: url(&quot;data:image\/svg+xml,%3Csvg xmlns=&#039;http:\/\/www.w3.org\/2000\/svg&#039; preserveAspectRatio=&#039;none&#039; overflow=&#039;visible&#039; height=&#039;100%&#039; viewBox=&#039;0 0 24 24&#039; fill=&#039;none&#039; stroke=&#039;black&#039; stroke-width=&#039;1.7&#039; stroke-linecap=&#039;square&#039; stroke-miterlimit=&#039;10&#039;%3E%3Cpath d=&#039;M0,6c6,0,6,13,12,13S18,6,24,6&#039;\/%3E%3C\/svg%3E&quot;);\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f5a4b8 elementor-widget elementor-widget-text-editor\" data-id=\"0f5a4b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>De klant is wettelijk verplicht een geconstateerd gebrek binnen twee maanden na ontvangst van het product (door Franje Design vastgesteld op twee werkdagen na versturen van de verzendbevestiging voor bestellingen in Nederland) aan Franje Design kenbaar te maken via shop@franjedesign. Indien het gebrek binnen de garantie valt zal Franje Design zorg dragen voor kosteloze vervanging of reparatie.<\/p><p>Op beeldschermen getoonde kleuren kunnen afwijken van die van het daadwerkelijke product. Klachten met betrekking tot kleurverschil ten aanzien van de foto\u2019s in de webshop zullen dan ook niet in behandeling worden genomen. Hoewel Franje Design haart uiterste best doet de kleuren op schermen zoveel mogelijk overeen te laten komen met die van het daadwerkelijke product, zijn (minimale) kleurverschil niet uit te sluiten. Ditzelfde geldt voor partijen drukwerk en textiel. In iedere afzonderlijk bestelde partij kan zich in beperkte mate kleurverschil voordoen. Ook klachten op basis van minimaal onderling kleurverschil in bestelde producten worden niet in behandeling genomen.<br \/>Wanneer de koper van mening is dat een geleverd product een (grove) fabricagefout bevat, dan mag te alle tijden contact op worden genomen via shop@franjedesign.nl.<\/p><p>Alle textielproducten die Franje Design verkoopt zijn handwerk en dus is ieder exemplaar uniek. Franje Design is geen fabriek en werkt zo netjes mogelijk. Toch zijn er bepaalde karakteristieke eigenschappen aan de producten die wijzen op het feit dat de producten handgemaakt zijn. Mocht je het idee hebben dat je echt een product ontvangen hebt waar een grove fabricagefout in zit, dan mag je te alle tijden mailen naar shop@franjedesign.nl en dan zoeken we samen naar een oplossing.<br \/>De meeste stoffen waarop Franje Design haar dessins drukt zijn van een grove biologische vezel. Bij zeer intensief gebruik kunnen deze vezels beschadigingen oplopen. Franje Design aanvaardt geen aansprakelijkheid of klachten voor kenmerken van slijtage.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-833c7c3 elementor-widget elementor-widget-spacer\" data-id=\"833c7c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>De klant is wettelijk verplicht een geconstateerd gebrek binnen twee maanden na ontvangst van het product (door Franje Design vastgesteld op twee werkdagen na versturen van de verzendbevestiging voor bestellingen in Nederland) aan Franje Design kenbaar te maken via shop@franjedesign. Indien het gebrek binnen de garantie valt zal Franje Design zorg dragen voor kosteloze vervanging [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3796","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Garantie &amp; Klachten - franje design (test)shop<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/testshop.franjedesign.nl\/en\/garantie-klachten\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Garantie &amp; Klachten - franje design (test)shop\" \/>\n<meta property=\"og:description\" content=\"De klant is wettelijk verplicht een geconstateerd gebrek binnen twee maanden na ontvangst van het product (door Franje Design vastgesteld op twee werkdagen na versturen van de verzendbevestiging voor bestellingen in Nederland) aan Franje Design kenbaar te maken via shop@franjedesign. 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